Privacy Policy
for Saige and Spirit

At Saige and Spirit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit saigeandspirit.com, engage with our services (such as 1:1 sessions or programs), or register for features like chat rooms, web logs, or bulletin boards. Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: When you register for certain features (e.g., chat rooms, web logs, or bulletin boards) or book services, we may collect personally identifiable information such as your name, email address, gender, year of birth, zip code, and country. You will always be asked for consent before providing such information, and we will clearly explain the purpose of collecting it.

  • Payment Information: When you book 1:1 services or purchase programs, we collect payment details (e.g., credit card information) through secure third-party payment processors. We do not store your payment information directly.

  • Usage Data: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site, using cookies or similar technologies.

  • Account Information: If you register for features requiring a username and password, we collect and store your username but do not maintain data that could connect your username or password to your personal identity.

  • Communications: If you contact us (e.g., via saigethespirit@gmail.com or contact forms), we may collect the information you provide, such as your name, email address, and message content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, including 1:1 sessions, programs, and access to features like chat rooms, web logs, or bulletin boards.

  • To process payments for bookings and programs (via third-party payment processors).

  • To communicate with you, including responding to inquiries, sending confirmations, or providing updates about our services.

  • To improve our website and services by analyzing usage data and user feedback.

  • To personalize your experience, such as tailoring content or recommendations based on your preferences.

  • To comply with legal obligations or protect our legal rights.

3. Consent for Data Collection

Before collecting personal or demographic information (e.g., name, email, gender, year of birth, zip code, or country), we will obtain your explicit consent and clearly explain the purpose of collecting such data in an intelligible manner. You may withdraw your consent at any time by contacting us at saigethespirit@gmail.com, and we will erase your personal data from our systems within 48 hours of receiving your written request, provided you no longer use features requiring registration (e.g., chat rooms, web logs, or bulletin boards).

4. Data Storage and Security

  • Storage: We store your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For users registered for features like chat rooms or bulletin boards, we retain your data as long as you actively use these features.

  • Security: We strive to implement the highest technological standards to protect your data, including secure password storage and encryption for sensitive information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  • Passwords: You are responsible for maintaining the confidentiality of your username and password for registered features. We are not liable for any loss or damage arising from your failure to protect your account information. We do not maintain data connecting your username or password to your personal identity.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers, or analytics tools) who assist us in operating our website and services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, subject to this Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal data by contacting us at saigethespirit@gmail.com.

  • Data Deletion: You may request deletion of your personal data by sending a written request to saigethespirit@gmail.com. We will erase your data from our systems within 48 hours, provided you no longer use features requiring registration.

  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain website functionalities.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 [under 13 if targeting U.S. users, per COPPA] without parental consent. If we learn that we have collected personal information from a child under this age without consent, we will promptly delete it. Contact us at saigethespirit@gmail.com if you believe we have inadvertently collected such information.

10. International Users

Saige and Spirit operates from [The, United States]. If you access our website from outside this jurisdiction, your information may be transferred to and processed in our country. By using our website, you consent to this transfer and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at saigethespirit@gmail.com. Our team is here to assist you.

Last Updated: June 29, 2025